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Temporary storage of parcels at Parcel Lockers is available 24/7, which is why this process is a convenient alternative to storing parcels at PUDO Points. What does it mean that shipments are stored in Parcel Lockers?
They will remain there for 1 full business day, and uncollected parcels will be placed in the Parcel Locker originally selected by the Customer on the next business day. The maximum distance between the originally selected Parcel Locker and Parcel Locker in which the parcel is temporarily stored, is 2 km (in a straight line).
If there is no room in the Parcel Locker of your choice, the courier will place your parcel in a temporary Parcel Locker, where there are lockers available. Temporary storage of parcels at Parcel Lockers is available 24/7, which is why this process is a convenient alternative to storing parcels at PUDO Points.
The maximum distance between the originally selected Parcel Locker and Parcel Locker in which the parcel is temporarily stored, is 2 km (in a straight line). During temporary storage, the Customer has the option of collecting the parcel remotely or using the same pickup code / QR code as in the original Parcel Locker.
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